How to fix problems with Outlook .pst and .ost data files

On Windows ten, whether you lot're using Outlook 2022, 2022, or an older version, the app stores a copy of your emails, contacts, and calendars using two different data files depending on the business relationship blazon for offline access.

If you lot're using an IMAP or POP business relationship, such as those provided by your Isp (Isp), then your account information is stored within of an Outlook Data File (PST). On the other hand, if yous're using an Office 365, Exchange, or Outlook.com account, the data is stored in the Offline Outlook Data File (OST).

Unremarkably, these data files are very reliable, simply they tin eventually finish working or get damaged, and for this reason, all desktop versions of Outlook bundles a repair tool to troubleshoot and fix problems with .pst files, as well as the ability to regenerate the .ost file automatically.

In this Windows 10 guide, we'll walk you through the steps to repair corrupted information files, recover missing items from your inbox, bug opening Outlook 2022, Outlook 2022, and older versions using a .ost or .pst file.

• How to repair Offline Outlook Information File (.ost)
• How to repair Outlook Data File (.pst)

How to repair Offline Outlook Data File (.ost)

Whether you're using an Substitution, Office 365, or Outlook.com account, to fix issues with a .ost file, close the e-mail app, and then use these steps:

1. Open up Control Panel.

   Quick Tip: If you're using only the default profile named "Outlook," you can type this path: %LOCALAPPDATA%\Microsoft\Outlook to jump directly to the location of the .ost file, and skip to step No. 12. Otherwise, continue with the steps below.

2. Click on User Accounts.

3. Click the Mail option.

   

4. In the "Mail Setup" experience, click the Show Profiles button.

   

5. Select the profile with the account you want to fix. (The default profile is chosen "Outlook.")

6. Click the Properties button.

   

7. Click the Email Accounts button.

   

8. Click the Data Files tab.
9. Select the broken business relationship.

10. Click the Open up File Location push button.

    

11. Click the shut button for the "Accounts Settings," "Postal service Setup," and "Mail" windows.

12. Right-click the .ost file for the account having issues, and select the Delete choice.

    

Once you complete these steps, open the desktop version of Outlook once more to recreate the .ost file for the business relationship yous intend to repair.

How to repair Outlook Data File (.pst)

Alternatively, in the instance that you're using an email account using IMAP or POP settings, to fix issues with a .pst file, shut the Outlook awarding, and and so use these steps:

1. Use the Windows primal + R to open the Run control.

2. Type the following path and click the OK button:

   C:\Plan Files (x86)\Microsoft Role\root\Office16

   Quick Annotation: The above path applies to Office 2022, Office 2022, and Part 365. If you're running Outlook 2022, use this path: C:\Program Files (x86)\Microsoft Part\Office15. In the case that you accept an older version of the app, change "Office15" in the path to "Office14" for Outlook 2022, or to "Office13" for Outlook 2007 in the path.

3. Double-click the SCANPST.EXE file to open the Microsoft Outlook Inbox Repair experience.

   

4. Click the Browse push button.
5. Locate the .pst file you desire to repair.
6. Click the Open push.

7. Click the Outset button.

   

8. Bank check the Make a backup of scanned file earlier repairing option (just in case).

9. Click the Repair push.

   

Later on completing the steps, the Microsoft Outlook Inbox Repair Tool will browse and repair the .pst file for the e-mail business relationship with bug. Once the repair completes, you lot can launch Outlook, and the issues with the account should at present be resolved.

Extended recovery steps

While the tool tin detect and repair many issues with a .pst file, you may still need to use additional steps to recover all the items of an e-mail account.

If this is the case, in the left pane, you lot'll detect a Recovered Personal Folders or Lost and Found folders, which include the repaired items that couldn't be restored.

Recovering missing items from folder

To recover items that couldn't be restored, use these steps:

1. Open the Recovered Personal Folders or Lost and Institute binder.
2. Select the items you lot want to recover.
3. Drag and driblet those items into the right folders.
4. Right-click the now empty folder and select the Delete option.

Recovering missing items from fill-in

In the case that there are all the same items missing, you may be able to recover them from the original Outlook Information File using the backup file created by the repair tool.

1. Open the location of the .bak file. (This file is located in the same binder every bit the .pst file.)
2. Right-click the .bak file and select the Re-create option.
3. Right-click in the folder and select the Paste option to create a re-create of the file.
4. Select the .bak file.

5. Printing F2 the cardinal and rename the file to .bak.pst and press Enter.

   

6. Open Outlook.
7. Click on File.
8. Click on Open & Consign.

9. Click the Import/Export button.

   

10. Select the Import from some other program or file option.

11. Click the Adjacent button.

    

12. Select the Outlook Data File (.pst) selection.

    

13. Click the Side by side button.
14. Specify the location of the .pst file.
15. Select the Import option that you want to utilize.

16. Click the Next button.

    

17. Select the items you lot want to import.

18. Click the Stop push button.

    

Once yous've completed the steps, Outlook should now include all the account items.

We're focusing this guide on Windows 10 users, simply if you're using an older version of Outlook (2016, 2022, 2022, and 2007), information technology'south still possible to utilise these instructions on Windows 8.1 and Windows 7.

More Windows ten resources

For more helpful articles, coverage, and answers to common questions about Windows x, visit the following resources:

• Windows x on Windows Fundamental – All yous need to know
• Windows ten help, tips, and tricks
• Windows ten forums on Windows Cardinal

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Source: https://www.windowscentral.com/how-fix-pst-and-ost-data-files-outlook

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